Ducati Austin - Ducati / Aprilia / Moto Guzzi

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Below you will find what some of our customers say about our dealership.

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"Often dearlerships talk about service without any intention of providing it. That's not the case with Warren and the rest of the staff at MotoAustin. I will continue to travel from Corpus Christi to get my service done because of their friendliness and professionalism.

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Thank you Lee. It's been a pleasure working with you and we really appreciate your feedback and kind words.
"The Ducati Austin Team""

By: Lee Corpus Christi,TX

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"I've have been to the Austin store 3 times and each time the experience is awesome. I am currently looking to buy my first bike and have gone to several other stores in search of fits me, but Warren and the team have been the most helpful. I am always greeted quickly and have all my questions answered. I believe the next time I'm at the store again I'll be buying a Ducati.

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Andrew, thank you for the kind words about the shop and staff. We truly appreciate it, and look forward to seeing you again."

By: Andrew Austin,TX

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"Warren & Joey are the best. Very helpful and informative through the entire process. They helped me with the financing and suggested an insurance company for me. I rode a few bikes but, there is only one that I HAD to have.......Ducati. MotoAustin made it happen. I bought the Monster 696 and it is perfect for me. Not many other shops will welcome you to take a bike out much less have such a good selection to choose from. I have visited other motorcycle dealerships and several did not even have anyone talk to me. I would highly recommend these guys to anyone. "

By: Chris New Braunfels,TX

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"Have not had the plaesure of buying a bike from Ducati Austin. However ,everytime I stop in the staff treat me like their #1 customer. The salespeople are friendly, knowledgable and courteous. Ducati Austin will be the dealership where I go to buy my bike."

By: MIKE JARRELL,TX

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"Overall great experience with this dealership. They were able to work with me while I was on deployment and had my Aprilia waiting for me to pick up when I returned. Service department was great also, I dropped of my bike clean and got it back running awesome and with no fingerprints or grease smudges on it. I will definitely be buying another Aprilia there in the future."

By: Anonymous Smithville,TX

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"I just wanted to say thanks to Warren and everyone that works there at Moto Austin. This is my first Ducati and I was a litle apprehensive going into the dealership. I thought everyone would be a little stuffy being a "Ducati" dealership. I couldn't have been more wrong. This is the most down to earth dealership that I have ever been in. I'm glad that I decided to go with the Hypermotard, but I'm even more glad that I chose to buy it from Ducati Austin. I'm looking forward to doing buisness with you in the future. Thanks again."

By: Patrick Killeen,TX

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"I'm glad I bought my Aprilia Shiver 750 at Ducati Austin. I hope this dealership grows to match their love for great motorcycles. The staff is fun to hang out with for a ride, or to gawk at other bikes at Twin Peaks. Thanks!"

By: Clay Austin,TX

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"Due to being in hurry and just couldn't wait(I will next time) I purchased my Monster Tricolore in Dallas,but took it to the guys at Ducati Austin for the 1st service. Everyone was great and I was thoroughly satisfied with the service. "

By: Anonymous Ciudad del Carmen, Mexico,XX

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"Comments/Questions: Part One So this morning, I'm sitting at work and the phone rings. Somebody is telling my coworker xxxxxx that there is a yellow motorcycle tipped over in the parking lot. He tells me, and starts running out the door. Every body in the lab follows him, like it is a bomb evacuation or something. I walk out, and there is this crowd of techs and engineers circled around my poor xxxx, which has, indeed, tipped over. They are talking about calling a tow truck, or getting some lumber. I reach down with one hand and pick it up. They look dissapointed. One of the ones who rides says, "Oh, your tire is flat!" Indeed, it had gotten low. Some gas had spilled but no other damage of note. Part Two xxxx offers to drive behind me to the local xxxx dealer, one freeway exit away. I walk into the lab and call the dealer. "Hey, I've got a flat tire, and I rode my bike to work, and I have no way to get home until I get this flat fixed. Can you get me in today?" "Oh, we're pretty busy. Why don't you just drop it off and we'll get you in as soon as we can." .... "Well, just bring the bike over, and we'll get to it in a couple of days." CLICK. Part 3 "Hello, Ducati dealer?" "Yes, this is Paul. Can I help you?" "Yeah, I'm stuck. I've got a xxxx with a flat tire. The xxxx dealer can't help me for weeks, and I can't get home unless I get the flat fixed. Can you get to it?" "Sure, bring it over, and we'll get it out this afternoon. Is that good enough?" "Paul, I love you, and I want to have your baby. I'll be right there". "Oh, that's not necessary, just bring the bike over. You might have to run down and pick up a tube." Part 4 I walk back into the lab after dropping the bike off. The phone rings. "Hi, this is Paul, from Austin Ducati. Your bike is done." Guess what kind of bike I'm going to buy next?

Thank you John, we really appreciate the kind words and hope you'll indeed come by someday and test out one of our bikes. Warren, Jake, Paul, Jenn, Randy, Alex, Erin (the team) "

By: John Austin,TX

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"Warren and everyone at Ducati Austin are great people to deal with I highly recommend them as the place to buy your next dream motorcycle or scooter. The only complaint that I've ever had was after the 1st service on my 848, it was covered with hand prints as it was not wiped down after service. I would suggest to the service department that every bike should be wiped down with a microfiber towel and a speed shine liquid before delivering it back to the owner after service.

- Thank you for your kind words and your feedback Brent. You have been a pleasure to work with and we definitely appreciate your business and comments.
Thanks,
Warren Egger"

By: Brent Georgetown,TX

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"Ducati Austin was very helpful and I look forward to doing more business. As a special comment, the service area is very clean and the service techs are the best. This was one of my major concerns when looking at other dealerships. I think if you walk in and take a look around then you will know you are somewhere fun with bikes that can only be described as artwork.

Thank you Tony, from me and the rest of the crew. It was a pleasure working with you and I hope you'll get many miles of pleasure out of your S2R1000. Thanks; Warren, Randy, Paul, Jake, Jenn, Alex."

By: Tony Austin,TX

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"I am a big fan of Ducati Austin; they have always treated me in a professional, fair and friendly manner. My experience purchasing my 1098 was the best ever after four Ducs. Warren and the rest of the sales and service team are passionate about Ducati and know the bikes inside and out; it is refreshing to be treated like a friend and not "talked down to" like many a poser in other shops. I recommend them heartily and without reservation. Phil A.

! Thank you Phil, it's always been a pleasure working with you, and we all appreciate your kind comments. Sincerely, Warren Egger & the DA Team, Alex, Randy, Jenn, Paul, Jacob, Mark, and Vito. "

By: Phil Austin,TX

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"I am very pleased, throughout the sales process and how friendly and very helpful the staff was towards the purchase of my motorcycle, I will most defiantly recommend everyone who is thinking in purchasing a motorcycle to first stop at this Ducati dealer.Thank you for everything!"

By: Fernando Austin,TX

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"I am very impressed with the Ducati folks at the store! No pressure, very casual and very informative. Half the time when I was talking to someone, I wasn't quite sure if I was speaking to a salesman or not. Meaning to say there was never a sales pitch. Just information. Kat... Austin TX "

By: Anonymous Austin,TX

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"I've owned 4 bikes before my new Ducati 848 and I can say the experience at this dealership was top notch! Knowledgeable staff and friendly service. All they need now is a Starbuck's. I wish there was rentable space next to the shop....I would move in! :)"

By: Stephen Cibolo,TX

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"Tim in parts was a great help! I had quite a few questions for him by phone for my '02 Ducati 748. He was very helpful and knowledgeable. Very impressed. I will definitely do business with him again. Thanks!"

By: Tony ,XX

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By: Jim Belton,TX

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